Shipping Policy

Returns

• Timeframe for Returns: Returns must be initiated within 30 days from the date of delivery.
• Condition of Products: The product(s) must be unused, in the original packaging, and in the same condition as when you received them. We cannot accept returns on items that have been opened, used, or damaged.
• Return Process: To initiate a return, please contact us at [Your Email Address] with your order number and the reason for the return. Our customer service team will guide you through the return process.

Exchanges

• Exchanges for Damaged/Defective Items: If your item is damaged or defective, please contact us within 7 days of receiving the product. We will arrange a replacement or exchange as soon as possible.
• Exchanges for Other Items: Exchanges are only allowed for items of equal value, subject to availability. If you want to exchange an item for a different product, we recommend returning the original item for a refund and placing a new order.

 Refunds

• Processing Time: Once we receive your return, we will process the refund within 5-10 business days. The refund will be issued to the original payment method.
• Shipping Costs: Shipping charges are non-refundable. If your return is due to a defect or error on our part, we will cover the return shipping costs.